Meet Carmelo - Head of CO AML
WHAT’S YOUR TIPICO STORY?
I joined Tipico back in 2021 as a Fraud specialist. In 2022 I was promoted to Risk & Fraud team lead, Risk & Fraud manager and now I am Head of CO AML. What an intense and exciting journey – thank you Tipico!
WHAT WAS YOUR FIRST IMPRESSION OF TIPICO?
I was warmly welcomed and felt at home from the very first day. My first impression summarized in one sentence was: ‘here is where I belong’, I felt a genuine sense of belonging.
WHAT HAVE BEEN YOUR BEST MOMENTS WORKING HERE?
Every day working with our team feels like a best moment. The synergy within our group makes each day a rewarding and fulfilling experience which all fall under the best moments category.
WHAT CHALLENGES DO YOU FACE?
All challenges are opportunities to grow, learn and better yourself. I am always eager to face new challenges; the bar can always be set higher and higher! Fraudsters are becoming more and more sophisticated in their techniques and we need to keep up to date in understanding their evolving patterns and behaviours.
It's also crucial to strike a balance between security and providing a seamless user experience, implementing security checks without causing inconvenience for our customers.
WHAT IS SPECIAL ABOUT TIPICO?
The strong bond between our teams. ‘One Tipico is not just a slogan but we’re living it everyday. How? We collaborate cross functionally and have the same shared goals and objectives. We celebrate achievements together and engage in social activities together.
WHAT DOES YOUR DAILY PITCH LOOK LIKE?
The CO AML team's primary responsibility is to quickly detect and mitigate potential risks and instances of fraud - we are the gatekeepers! Our main focus are our customers, as we strive to ensure a safe and secure environment.
WHAT ARE YOU LOOKING FORWARD TO?
I am looking forward to contributing even more to Tipico's continued success. Being part of this amazing journey and helping the company thrive is my ultimate goal. I feel like my work has a positive impact, I’m an integral part of my team and see results of my work!
AS YOU KNOW WE LOVE SPORTS.. WHICH IS YOUR FAVOURITE?
I love to watch football and formula 1 and I practice sport fishing at an agonistic level.
WHAT IS YOUR ONE PIECE OF ADVICE FOR ANYONE INTERESTED IN BEING PART OF OUR GAME?
Be passionate, do not be afraid of adversities and always push yourself to improve.