Business Process Owner (m/f/x)

We are Tipico, Germany's leading sports betting provider and one of the most dynamic tech companies in the industry, part of Banijay Gaming - a European champion in sports betting and online gaming. We approach every challenge like a Championship match, with a mission to excite the arena and elevate the betting experience for every customer. Our culture is energetic and ambitious—we play as a team to win high, leave an impact, and commit to excellence. Fueled by our passion for the perfect product, we use the newest tech stack to get better every single day.

At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face – because we're looking for a Business Process Owner (m/f/x) to join the team!

Your daily pitch

As our next Business Process Owner (m/f/x), you'll take ownership of critical business processes that help keep Tipico performing at its best. This is a high-impact role where you'll shape how we work, drive operational excellence, and collaborate with teams across the business to deliver meaningful improvements. You'll turn insights into action by identifying opportunities, optimising workflows, and ensuring processes remain efficient, compliant, and customer-focused. By combining analytical thinking with strong stakeholder management, you'll influence decisions and help create scalable solutions that support our continued growth. If you're passionate about continuous improvement and enjoy driving change in a fast-paced digital environment, this is your chance to make a real difference.

Your playing field:

• You drive end-to-end ownership of key business processes, ensuring they deliver value, efficiency, and consistency across the organisation. 
• We empower you to identify bottlenecks and improvement opportunities that enhance operational performance and customer experience. 
• You analyse process performance and use data-driven insights to recommend and implement impactful changes.
• We rely on you to create and maintain clear process documentation that supports transparency, scalability, and best practices. 
• You collaborate with cross-functional teams to align stakeholders, drive adoption, and ensure successful process enhancements. 
• We count on you to monitor KPIs and translate performance metrics into continuous improvement initiatives. 
• You proactively identify process risks and implement solutions that support compliance and operational resilience. 
• We encourage you to challenge the status quo and introduce innovative approaches that raise our game every day.
• You act as a trusted subject matter expert, providing guidance and influencing decisions across teams and stakeholders. 

Which skills you should bring to the pitch:

• Industry Experience. You have at least 5 years of experience in a similar process ownership, process excellence, or operational improvement role within the gaming industry.
• Education. You hold a Bachelor's or Master's degree in Business Administration, Economics, Informatics, or a related field, or bring equivalent professional experience.
• Analytical Skills. You possess advanced problem-solving capabilities and can confidently use data to drive decisions and improvements.
• Stakeholder Management. You are skilled at influencing stakeholders, building alignment, and driving outcomes across different teams.
• Communication. You communicate clearly and effectively in both written and verbal formats. 
• Project Management. You have strong project management skills and can successfully coordinate initiatives from concept to delivery. 
• Industry Knowledge. You bring a strong understanding of digital and technical products and solutions within the sports betting industry.
• English. You are fluent in written and spoken English. 
• German. You are fluent in written and spoken German. 

This is how we score with you:

• Established International Group.  We have a solid foundation on which to grow 
• Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential. 
• Relocation Support.  To make your move to Malta as smooth as possible 
• Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking. 
• On-site childcare.  We’ve got a game plan to support you and your 3+ year old kids. 
• Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice. 
• Modern offices.  Our very own Tipico tower provides an open plan space with the latest technology. 
• Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections. 
• Supportive Environment . We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us. 

Think a career at Tipico is right for you? Apply now and join our winning team.

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!