PSP Specialist (m/f/d)

Key Responsibilities

Your daily playground:

  • You will be responsible for PSP reporting  (volumes, success rates, etc.), as well as for analyzing trends and user preferences
  • You will organise and deliver training on new payment integrations, methods and functionalities to the operational function of Customer Ops
  • You will assist in the re-evaluation and implementation of payments systems and processes enhancements
  • Next to the PSP Manager, you will be the point of contact for internal stakeholders
  • You will support in establishing and maintaining relationships with all payment providers
  • You will assist with reviewing, evaluation and build-up of business cases for new projects in line with the corporate strategy
  • You will prepare and maintain payments documentation in regard to the internal processes, procedures and general information
  • You will assist the Finance department in reconciliation processes and mismatch analysis
  • You will assist with technical backlog items, end-user testing, bug alerting and monitoring
  • You will monitor monthly PSP costs and invoices
  • You will document any major issues (downtimes etc) affecting payments processing and report the potential impact

Requirements

Which skills should you bring to the pitch:

  • You have relationship management experience and focus on data analysis
  • You have proven record of reviewing processes, system functionalities and of driving optimisation and improvement efforts
  • You have 1-3 years of experience within a similar role and minimum 2 years of gaming experience working directly with online payments and systems
  • You have project management skills and experience with leading a Payment Product Integration Process
  • You have knowledge of anti-fraud, AML regulations and practices
  • You have advanced Excel skills
  • You are able to work under pressure and within a dynamic, multi-cultural environment
  • You are organised, efficient and looking to succeed within a results-driven team
  • You have strong analytical and problem-solving skills, as well as excellent social and communication skills
  • Proficiency in spoken and written English is a must, whilst fluency in German will be an asset

Additional Details

What we offer:

  • Agile and multicultural company with flat hierarchies
  • Self-organised, self-responsible and entrepreneurial employees
  • Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare
  • Opportunities to develop and grow
  • Relocation Assistance
  • Office sea-views, social events, healthy treats, kitchen on every floor

Location

Saint Julians, Malta
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