AML & KYC Manager (m/f/x)

Key Responsibilities

Are you an experienced people manager with a strong foundation in Customer Operations and a very good knowledge of AML & KYC topics?  Would you consider yourself analytical and detail oriented?  Do you have the desire to manage a medium size team of already successful AML & KYC Analysts and Verification Analysts/Agents?  If so, we would like to harness these strengths of yours in our Anti-Money Laundering and Know Your Customer team.  Our AML & KYC Manager would need to ensure that all targets are being met as per agreed KPIs with a special attention to the set SLAs.  Additionally, she/he will ensure that all departmental procedures are in line with the latest AML and CFT regulations in collaboration with the Compliance team.

Your playing field:

  • You will monitor and contribute to the improvement of operational processes (KYC, KYD, and AML) to ensure compliance and a positive customer experience.
  • You will keep informed and current with the regulatory landscape.
  • Your responsibilities will include assisting the MLRO team with the SAR process, external reporting, and highlighting any non-compliant behaviours.
  • Managing all AML processes in respect to PEP and Sanctions monitoring, Enhanced Due Diligence and other high-risk scenarios will fall under your realm of responsibilities.


Which skills you should bring to the pitch:

  • Experience.  You have a minimum of 3 years of experience in a managerial operational role – preferably with experience in AML & KYC, Customer Services or Payments and Fraud within the iGaming sector.
  • Leadership.  You have experience managing larger groups of people with an emphasis on achieving targets without losing focus on providing excellent customer service.
  • Knowledgeable.  Post-secondary qualification or equivalent qualification is essential.  AML Certification will be considered an asset!
  • Subject Matter Expert.  Excellent understanding and knowledge of Operational strategy offer best customers service and AML & KYC topics.
  • Collaborative.   You will work very closely with the Compliance mainly MLRO team, and all customer facing departments.

Additional Details

This is how we score with you:

  • Established International Group. We have a solid foundation on which to grow
  • Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
  • Competitive Package. We care for our employees, offering an indefinite contract, competitive salary and Private medical health insurance.
  • Sports Incentive. We want you to remain active and will subsidise a membership of the sport of your choice.
  • Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.


Saint Julians, Malta
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