Tipico’s performance is a reflection of the passion and hard work of the team around the world.
Our team has grown to include the following locations; Malta, Germany, Austria, Gibraltar, Croatia and Colombia.
Learn more about our dynamic and innovative team, which is divided into the following areas:
The Customer Retention department is responsible for the full customer lifecycle after registration. This includes conversion, retention, reactivation and VIP Management. The department itself is split into three teams – one focusing on CRM, one on VIP and one on Customer and Market Research. The aim of the whole department is to increase the customer lifetime value while decreasing churn and increasing customer activity.
The acquisition marketing department is accountable for the quantity and quality of new registered customers globally.
The Human Resources (HR) Department provides Tipico’s Management and employees with comprehensive human resources services. Our team adopts the HR Business Partner model and proactively supports management in all HR needs. In addition to this, we also provide routine administration of HR processes such as recruitment, training, employee data, policies and payroll. The whole team is committed in providing high quality service to all employees and to treating everyone with respect and good care throughout their whole employment at Tipico.
The Program Management Office (PMO) was created to support the company in its next growth phase. The PMO co-ordinates and supports a number of value creation initiatives and moderates the dialogue between management teams and shareholders. The PMO gives abroad exposure across all elements of Tipico’s business with possibility to deep dive into supporting selected projects.
The Tipico Finance team plans, organises, leads and monitors the financial and accounting affairs of Tipico group in Malta. The main areas covered by the finance department include the management of the retail franchisee financial operations, bookkeeping and accounting, provision of financial information, budgetary control and cash.
The team will implement and maintain a company-wide data warehouse environment to provide data intelligence to facilitate the company to become more data driven. The team will build up a data warehouse environment to facilitate automation, reporting and carry out data analysis. The team reports into the Business Intelligence Manager and our internal customers will be any department requesting data such as Marketing, Finance, Sportsbook, Payments, Legal etc.
Our ProTech teams consist of open-minded, multicultural, passionate individuals pioneering software build for various platforms. Our teams are cross-functional, self-organised and geared towards success with a “willing to learn” attitude. Furthermore, we stick to our dynamic culture which fosters creative thinking, end-to-end responsibility, innovative visions and fun.