Team Lead Operations (m/f/x)

We are C2D , we are One Team, trust drives our collaboration and relationships. We love what we do, we learn every day and always strive to be better. We believe in progress, investing in personal and professional growth. This is what we look for in our employees.
 

Do you have experience managing and mentoring a successful operations team within the Payments Industry?  Do you maintain a high standard of performance from your team, while encouraging and acknowledging their contributions to the department’s accomplishments? If so, our T eam Lead Operations (m/f/x) role may be just the right position for you! As a T eam Lead Operations (m/f/x) you will be supporting the Head of Operations in the overseeing of daily tasks and responsible to manage and develop a team of Analysts.

Your playing field:

• We always want to stay on top of our game, therefore you will be supporting the Head of Operations in overseeing the day-to-day operations, ensuring compliance through monitoring of KYC verifications, transaction monitoring and other AML processes.
• You will share your experience, while developing, leading and training a team of Operations Analysts.
• Progress is in our culture, therefore you will be leading the team performance reviews and report on operational KPIs to drive consistent improvements.
• The communication with external stakeholder is essential, hence providing appropriate support to our distributors, business partners and customers will be part of your duties.
• With your insights, you will be identifying and implementing operational controls in line with regulatory requirements, then support in the creation and maintenance of necessary procedures for the team.

Which skills you should bring to the pitch:

• Educational Background . Bachelors Degree in a related field of study as well as professional experience in either Payment Services, Finance or a related fast moving industry.
• People Management. You bring experience in developing and leading operational teams.
• Start-up mindset. It is considered an asset, if you have previously worked in a Start-up environment.
• Communication is key. Excellent Stakeholder Management, as well as strong verbal and written communication skills, characterize you.
• Self organized.   You have an eye for detail and always make sure to keep yourself organized.

  Additional Skills:

• Fluent in English, oral and written – essential.  German language skills are desirable.

This is how we score with you:

• Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
• Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
• On-site childcare . Worried about where to leave your 3+ year old kids? We’ve got a game plan.
• Sports Incentive.  We want you to remain active and will subsidise a gym membership of your choice.
• Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
• Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at C2D right for you? Apply now and join our winning team.

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!