We are C2D , we are One Team, trust drives our collaboration and relationships. We love what we do, we learn every day and always strive to be better. We believe in progress, investing in personal and professional growth. This is what we look for in our employees.
Do you have experience managing and mentoring a successful operations team within the Payments Industry? Do you maintain a high standard of performance from your team, while encouraging and acknowledging their contributions to the department’s accomplishments? If so, our T eam Lead Operations (m/f/x) role may be just the right position for you! As a T eam Lead Operations (m/f/x) you will be supporting the Head of Operations in the overseeing of daily tasks and responsible to manage and develop a team of Analysts.
Your playing field:
- We always want to stay on top of our game, therefore you will be supporting the Head of Operations in overseeing the day-to-day operations, ensuring compliance through monitoring of KYC verifications, transaction monitoring and other AML processes.
- You will share your experience, while developing, leading and training a team of Operations Analysts.
- Progress is in our culture, therefore you will be leading the team performance reviews and report on operational KPIs to drive consistent improvements.
- The communication with external stakeholder is essential, hence providing appropriate support to our distributors, business partners and customers will be part of your duties.
- With your insights, you will be identifying and implementing operational controls in line with regulatory requirements, then support in the creation and maintenance of necessary procedures for the team.
Which skills you should bring to the pitch:
- Educational Background . Bachelors Degree in a related field of study as well as professional experience in either Payment Services, Finance or a related fast moving industry.
- People Management. You bring experience in developing and leading operational teams.
- Start-up mindset. It is considered an asset, if you have previously worked in a Start-up environment.
- Communication is key. Excellent Stakeholder Management, as well as strong verbal and written communication skills, characterize you.
- Self organized. You have an eye for detail and always make sure to keep yourself organized.
- Fluent in English, oral and written – essential. German language skills are desirable.
This is how we score with you:
- Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
- Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
- On-site childcare . Worried about where to leave your 3+ year old kids? We’ve got a game plan.
- Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice.
- Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
- Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
Think a career at C2D right for you? Apply now and join our winning team.
If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels
We look forward to your application!
See how we take care of our entire team with these incredible benefits.
Grow Through Excellence.
As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best.
You’re Worth It!
We work with only the best, and we’re prepared to invest in you. Here at Tipico, we offer competitive salary and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create!
Dream Team Moments.
We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events.
Get Your Heart Racing!
Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung!
Cool and Stylish Spaces.
As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done.
Our three core values guide all we do. Explore each one to learn what matters most at Tipico.
The greatest sporting teams reach victory through accountability and trust, and here at Tipico, we’re no different. Trust guides every move we make: how we act, operate, and treat our customers and colleagues. We rely on ethical transparency and integrity, so it’s our expectation for our people, products, and services. We trust you, too, giving you space to collaborate and create at pace, with impact. Your loyalty earns you freedom, so you can Maximise Spannung in every moment of your working life.
Passion drives progress at Tipico. We challenge, reinvent, and push ourselves to define new levels of excellence. Our progress, in turn, drives your progress and development, as you build your knowledge of our industry, products, and technology. It’s not a guaranteed ticket to the top, but we’ll help you explore opportunities and grow with us. If you want it, seek it, and progress will happen. Show us your spirit to learn and get stronger every day!
We are bound together as One Tipico by our passion. We have unstoppable hunger to win, driven to create moments of Spannung in our day-to-day lives. Whatever our personal interests - sport, science, fitness, gaming - we identify with each other through a shared spirit to seek victory in our actions. This is part of Tipico’s DNA - and we thrive by channeling our passion into our profession.