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Responsible Gaming Analyst (m/f/x)- German speaking

St. Julian's, Malta

Full-Time

We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fueled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung, thriving through our values of Trust, Progress, and Passion. We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen.

Your daily pitch

Do you have experience in the iGaming industry and a passion for the well-being of our players? Then our Responsible Gaming team could be the right place for you. As a Responsible Gaming Analyst (m/f/x) you will evaluate new customers and oversee the betting behavior of our existing customers to ensure that they play responsibly and that licensing requirements are met.

Are you ready to bring the power and thrill of excitement to your working life? Then show us what you can do - because we are looking for a Responsible Gaming Analyst (m/f/x) to join our team!

Your playing field

  • In order to comply with licensing requirements and to provide a safe gaming platform, you will perform affordability, age and limit checks on our players.
  • Working hand in hand with our customer service team, you will be the main point of contact for player protection and responsible gaming issues.
  • To ensure our team is well informed about responsible gaming, you will help provide information in internal databases and train customer-facing staff.
  • You will process emails from our customers and be responsible for your own queue. and adherence to the defined SLA response times.
  • You support the management with ad-hoc tasks.

Which skills should you bring to the pitch

  • Experience. You have already gained some experience in player protection or customer service in the gaming industry.
  • Language skills. As the #1 sports betting provider in Germany, knowledge of written and spoken German at a native level is a prerequisite for this position. Our team consists of more than 40 different nationalities, so a good command of English is also required.
  • Strong communication. You are the person of contact for player protection issues and support your colleagues in the online and retail area as 2nd-line support.
  • Eye for detail. With your analytical mindset and investigative eye, you read between the lines and have the ability to discover crucial details.
  • Technical know-how. You are very good with the common MS Office programs and learn to use new systems quickly.
  • Customer orientation. The well-being of our players is your top priority.
  • Shift work. You are flexible in your working hours and have no problem working on weekends.

This is how we score with you

  • Established International Group.  We have a solid foundation on which to grow.
  • Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
  • Relocation Support.  To make your move to Malta as smooth as possible.
  • Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
  • On-site childcare.  We’ve got a game plan to support you and your 3+ year old kids.
  • Sports Incentive.  We want you to remain active and will subsidise a gym membership of your choice.
  • Modern offices.  Our very own Tipico tower provides an open plan space with the latest technology.
  • Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico’s right for you?

Apply now and join our winning team! If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels.

We look forward to your application!


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TRUST

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TRUST

The greatest sporting teams reach victory through accountability and trust, and here at Tipico, we’re no different. Trust guides every move we make: how we act, operate, and treat our customers and colleagues. We rely on ethical transparency and integrity, so it’s our expectation for our people, products, and services. We trust you, too, giving you space to collaborate and create at pace, with impact. Your loyalty earns you freedom, so you can Maximise Spannung in every moment of your working life.

02

PROGRESS

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PROGRESS

Passion drives progress at Tipico. We challenge, reinvent, and push ourselves to define new levels of excellence. Our progress, in turn, drives your progress and development, as you build your knowledge of our industry, products, and technology. It’s not a guaranteed ticket to the top, but we’ll help you explore opportunities and grow with us. If you want it, seek it, and progress will happen. Show us your spirit to learn and get stronger every day!

03

PASSION

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PASSION

We are bound together as One Tipico by our passion. We have unstoppable hunger to win, driven to create moments of Spannung in our day-to-day lives. Whatever our personal interests - sport, science, fitness, gaming - we identify with each other through a shared spirit to seek victory in our actions. This is part of Tipico’s DNA - and we thrive by channeling our passion into our profession.