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PSP Specialist (m/f/x)

Saint Julian's, Malta

Full-Time

We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fueled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung , thriving through our values of Trust, Progress , and Passion . We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen.

Are you ready to turn up the power and bring the thrill of Spannung into your working life? Then show us your game face – because we’re looking for a PSP Specialist to join the team!

Are you analytical by nature?  Do you describe yourself as a ‘Techie’?  The purpose of this role is to report on PSP performance, whilst supporting new integrations and optimisation of existing ones - working in a cycle of assessment, action and achievement. Bring your best, to assist in ensuring new strategic projects are in line with operational needs, functionalities and legal requirements and manage the payment technical backlog. We believe in collaboration, where you will work together with our Protech department to find incredible solutions and perform the necessary product testing.

Your playing field:

  • You will take care of PSP reporting by, analysing trends in terms of volumes, success rate, and performance.
  • You will research new payment methods and monitor user journey throughout the cashier with a strong customer-oriented view.
  • You will be the first contact with payment providers, and you manage escalations of payments related issues between internal and external parties.
  • You will prepare and maintain payments documentation regarding the internal processes, procedures and general information.  
  • You’ll act as support and back-up to the Payment Account Manager and be the point of contact for internal stakeholders, assisting with queries related to meeting both business and legal requirements.

Which skills you should bring to the pitch:

  • Ambition. You are ready to take the next step in your career!  You want to add value to an already successful team.  You have great ideas to make processes better, quicker, or more accurate and we want to hear your thoughts!
  • Experience.   You have at least 2 years’ experience in a similar role.
  • Engaging.   You are able to establish and maintain strong relationships with all payment providers
  • Innovative.    You support with the review, evaluation and development of business cases for new projects in line with the corporate strategy
  • Analytical . You monitor PSP costs and invoices, and document and report on any major issues affecting payments processing.  You also assist the Finance department in reconciliation processes and mismatch analysis. 
  • Tech Savvy.   You assist with technical backlog items, end user testing, bug alerting and monitoring.

Additional Skills:

  • Score extra points with us by having at least 2 years of gaming industry experience working directly with online payments and systems.
  • Practical experience in financial services or e-commerce payments will be considered an asset.
  • Proven understanding of reviewing processes and system functionalities and driving optimisation and improvement efforts.

This is how we score with you:

  • Established International Group.  We have a solid foundation on which to grow. 
  • Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
  • Relocation Support . To make your move to Malta as smooth as possible.
  • Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, Private health and dental insurance and free parking.
  • On-site childcare.  Worried about where to leave your 3+ year old kids? We’ve got a game plan.
  • Sports Incentive.  We want you to remain active and will subsidise a membership of the sport of your choice.
  • Modern offices.  Our very own Tipico tower provides an open plan space with the latest technology.
  • Events . Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico’s right for you? Apply now and join our winning team! 

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels.

We look forward to your application!


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TRUST

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TRUST

The greatest sporting teams reach victory through accountability and trust, and here at Tipico, we’re no different. Trust guides every move we make: how we act, operate, and treat our customers and colleagues. We rely on ethical transparency and integrity, so it’s our expectation for our people, products, and services. We trust you, too, giving you space to collaborate and create at pace, with impact. Your loyalty earns you freedom, so you can Maximise Spannung in every moment of your working life.

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PROGRESS

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PROGRESS

Passion drives progress at Tipico. We challenge, reinvent, and push ourselves to define new levels of excellence. Our progress, in turn, drives your progress and development, as you build your knowledge of our industry, products, and technology. It’s not a guaranteed ticket to the top, but we’ll help you explore opportunities and grow with us. If you want it, seek it, and progress will happen. Show us your spirit to learn and get stronger every day!

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PASSION

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PASSION

We are bound together as One Tipico by our passion. We have unstoppable hunger to win, driven to create moments of Spannung in our day-to-day lives. Whatever our personal interests - sport, science, fitness, gaming - we identify with each other through a shared spirit to seek victory in our actions. This is part of Tipico’s DNA - and we thrive by channeling our passion into our profession.