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PSP Specialist (m/f/x)

Saint Julian's, Malta

Full-Time

We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fueled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung , thriving through our values of Trust, Progress , and Passion . We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen.

Are you ready to turn up the power and bring the thrill of Spannung into your working life? Then show us your game face – because we’re looking for a PSP Specialist to join the team!

Are you analytical by nature?  Do you describe yourself as a ‘Techie’ with pride?  The purpose of this role is to report on PSP performance, whilst supporting new integrations and optimisation of existing ones.  The PSP Specialist will assist in ensuring new strategic projects are in line with operational needs, functionalities and legal requirements and will also manage the payment technical backlog and the communication with Protech (technical department) and perform the necessary product testing.

Your playing field:

  • You will ensure customer facing departments are informed and prepared for the launch of new payment methods and systems by organise and deliver training to Customer Operations colleagues on new payment integrations, methods and functionalities.
  • You will support in the re-evaluation and implementation of payments systems and process enhancements.
  • You will prepare and maintain payments documentation regarding the internal processes, procedures and general information.   
  • You’ll act as support and back-up to the Payment and Fraud Manager and be the point of contact for internal stakeholders, assisting with queries related to meeting both business and legal requirements.

Which skills you should bring to the pitch:

  • Ambition. You are ready to take the next step in your career!  You want to add value to an already successful team.  You have great ideas to make processes better, quicker, or more accurate and we want to hear your thoughts!
  • Experience.   You have at least 3 years’ experience in a similar role.
  • Engaging.   You are able to establish and maintain strong relationships with all payment providers
  • Innovative.    You support with the review, evaluation and development of business cases for new projects in line with the corporate strategy
  • Analytical . You monitor PSP costs and invoices, and document and report on any major issues affecting payments processing.  You also assist the Finance department in reconciliation processes and mismatch analysis. 
  • Tech Savvy.   You assist with technical backlog items, end user testing, bug alerting and monitoring.

Additional Skills:

  • Score extra points with us by having at least 2 years of gaming industry experience working directly with online payments and systems.
  • Practical experience in financial services or e-commerce payments will be considered an asset.
  • Proven understanding of reviewing processes and system functionalities and driving optimisation and improvement efforts.

This is how we score with you:

  • Established International Group.  We have a solid foundation on which to grow. 
  • Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
  • Relocation Support . To make your move to Malta as smooth as possible.
  • Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, Private health and dental insurance and free parking.
  • On-site childcare.  Worried about where to leave your 3+ year old kids? We’ve got a game plan.
  • Sports Incentive.  We want you to remain active and will subsidise a membership of the sport of your choice.
  • Modern offices.  Our very own Tipico tower provides an open plan space with the latest technology.
  • Events . Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico’s right for you? Apply now and join our winning team! 

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels.

We look forward to your application!


Team Customer Focus

Relentlessly giving moments of Spannung to our customers through insight, strategy, and creativity.

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Location Malta

Our international headquarters in St Julian’s, Malta, offers sea and sunshine all year round, as well as being the base for our iGaming services.

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Culture

Our Vibrant Culture

Life here is electric. We unite in Trust, Progress, and Passion, ferociously Maximising Spannung. We’re down-to-earth and real, with the competitive spirit to adapt, achieve, and celebrate. Every day is different at Tipico. We like it that way!

Diversity & Ethics

The Winning Difference

Diversity breeds victory. Our culture is open, curious and accepting; we value viewpoints from all walks of life. With 40+ nationalities in our team globally, we celebrate each other’s unique, real personalities, making us stronger, together.