We are Tipico, Germany's leading sports betting provider and one of the most dynamic tech companies in the industry. We approach every challenge like a Championship match, with a mission to excite the arena and elevate the betting experience for every customer. Our culture is energetic and ambitious—we play as a team to win high, leave an impact, and commit to excellence. Fueled by our passion for the perfect product, we use the newest tech stack to get better every single day.
At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face – because we’re looking for a Product Manager - Salesforce (m/f/x) to join the team!
Your daily pitch
At Tipico, we play to win, and as a Product Manager - Salesforce (m/f/x) you ensure that our Service Cloud platform is a high-performance solution for our teams. Think of yourself as the tactical mastermind, working closely with the Product Lead and cross-functional teams to drive efficiency, automation, and innovation—just like a top coach shaping a championship-winning squad.
Your playing field
- Develop and execute the roadmap of our Service Cloud platform.
- Define operational objectives and leverage Salesforce's native capabilities to deliver a high-performing solution and automation.
- Collaborate closely with the Product Lead and Business to enhance the platform and improve productivity, customer experience and streamline service operations.
- Ensure timely delivery and quality outcomes through effective prioritization, planning and execution.
- Oversee the end-to-end development of our Salesforce platform, working closely with internal and external technical teams.
- Define feature requirements and guide the efforts of the team in an agile environment.
- Conduct quality assurance reviews to ensure the deliverables meet product requirements.
Which skills should you bring to the pitch
- Experience. You are an experienced Product Manager and you have worked hands-on with Salesforce Service Cloud in iGaming or a similar regulated industry. Certifications such as Salesforce Advanced Administrator, Service Cloud Consultant, Platform App Builder or similar score you extra points.
- Technical Background. You have a strong understanding of Service Cloud architecture, automation capabilities and third-party integrations.
- Innovation. You have a solid understanding of agentic AI solutions and their practical applications in driving customer service excellence.
- Communication. You are fluent in English, both verbal and written, have a structured approach and can communicate clearly and in an efficient way with different stakeholders to build and maintain strong relationships.
- Analytical Mind. You think strategically and analyse problems to find the best solutions while still taking a creative approach.
- #OneTeam Mentality. At Tipico, we play to win together. We’re looking for a team player who is self-driven, focused, and an excellent communicator—someone who steps up, takes responsibility, and always aims for the best results.
This is how we score with you
- Established International Group. We have a solid foundation on which to grow.
- Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
- Relocation Support. To make your move to Malta as smooth as possible
- Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
- Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice.
- On-site childcare. We’ve got a game plan to support you and your 3+ old kids.
- Modern offices. Our very own Tipico tower provides an open-plan space with the latest technology.
- Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
- Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
Think a career at Tipico’s right for you? Apply now and join our winning team.
Apply now and join our winning team! If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels.
We look forward to your application!
The Extras
See how we take care of our entire team with these incredible benefits.
Grow Through Excellence.
As One Tipico, we work together at pace, utilizing each other’s strengths to earn our victory. We’re always learning from each other, growing through collaboration and achievement. Surrounded by experts, and with management committed to your development, you can excel and be better than your best.
You’re Worth It!
We work with the best, and we are prepared to invest in you. Here at Tipico, we offer attractive salaries and compensation packages. Not to mention our One Tipico bonus, designed to reward our team for their great performance, and every moment of Spannung they create!
Dream Team Moments.
We know how to win, we know how to work together, and we know how to have a good time. Bonding as a team and enjoying our great socials is a huge part of our culture, and we keep the Spannung rolling outside of the office with our exciting, fun, and always-memorable events.
Get Your Heart Racing!
Tipico loves sport – but we also know how just important fitness is for our team’s physical and mental health and wellbeing. We have plenty of sports incentives to keep you active and moving, whatever gets your blood pumping, gets your heart racing, and helps you feel those moments of Spannung!
Cool and Stylish Spaces.
As well as enjoying the thrill of working together as One Tipico, you can do it from our cool, stylish and modern offices. With collaborative spaces and Spannung-charged interiors, we’ve invested in a workplace where you can be comfortable and do your best work. And with flexible working hours, we trust you to get the job done.
VALUES
VALUES
Be a Champion
Our four core values guide all we do. Explore each one to learn what matters most at Tipico.
Win high as a team
Win high as a team
We play to win—together. Bold goals, relentless ambition, and team synergy drive us to deliver excellence. Every pass counts, every player matters. We trust and respect each other to achieve greatness and become champions.
Own the game
Own the game
We take full ownership of our roles, decisions, and outcomes. Champions rise by being accountable, learning from every play, and showing leadership at every level.
Get better every day
Get better every day
We’re always learning, evolving, and pushing boundaries. We study the game, refine our skills, and continuously adapt to stay ahead of the game and achieve lasting success.
Excite the arena
Excite the arena
Just like champions thrive on a packed stadium filled with energy, millions of customers are cheering us on to deliver top-tier experiences. Every play we make, every decision we take, is with their experience in mind.