Skip to main content
Jobs

Payments & Fraud Analyst (m/f/x)

Saint Julian's, Malta

Full-Time

We are Tipico, the leading sports betting provider in Germany and one of the most exciting tech companies in the industry. We are fueled by our passion for the perfect product, using the newest tech stack to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of Spannung, thriving through our values of Trust, Progress, and Passion. We push the limits of what’s possible because we believe that when adrenaline meets progress, awesome things happen. 

Are you ready to turn up the power and bring the thrill of Spannung into your working life? Then show us your game face –because we’re looking for  Payments & Fraud Analysts  (m/f/x)  to join the team

Your daily pitch:

By bringing all your knowledge to the pitch, you support the Payments & Fraud Team by approving withdrawals and being aware of suspicious player behavior. Therefore, you investigate missing deposits, fraud alerts and deal with cases that were escalated by the Customer Services team.

Your playing field: 

  • You review daily withdrawals and process outgoing withdrawals in a timely manner, but on top of that you will also be checking for fraudulent activity. 

  • You keep up to date with payment options & fraud related trends and share your knowledge with the team.  Contributing to our #oneteam philosophy.   

  • You will be reviewing accounts through various reports like Multiple accounts or KYC Tools to identify any suspecious activity.
  • You will action and resolve cases related to chargebacks and owed funds,
  • You will be checking any missing deposit issue through the Reconciliations report by using payment back offices or Navision.
  • You also handle any related customer queries that were escalated by customer service through Salesforce.
  • You will have the opportunity to network with members of the Customer Operations team to ensure a positive customer experience, but to also grow your knowledge.  

  • You will regularly be interacting with the Responsible Gaming team, the Customer Service team and even the AML & KYC Team.  

Which skills you should bring to the pitch: 

  • Ambition.  You are ready to take the next step in your career!  You want to add value to an already successful team.  You have great ideas to make processes better, quicker, or more accurate and we want to hear your thoughts!
  • Agile.   They say that variety is the spice of life!  In this role, you must be ready to process payments/ withdrawals in one moment and switch to investigating a possible fraud case the next.
  • Trustworthy.   Our customers will rest assured knowing that they can count on you to process their payments/withdrawals in an accurate and timely manner.
  • Tech Savvy.  You are skilled in using MS Excel and can quickly familiarise yourself with new systems.
  • Fluent English language . Our team consists of more than 40 different nationalities working together to achieve the Tipico mission. English is also the official language of the Tipico Malta office.
  • Flexible.  You would be required to work in shifts, weekends and public holidays.

Additional Skills: 

  • Score extra points with us by having previous experience in iGaming or in the field of sports betting.
  • Experience with various payment methods/ platforms.

This is how we score with you: 

  • Established International Group.  We have a solid foundation on which to grow
  • Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
  • Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary and Private medical health insurance.
  • Sports Incentive . We want you to remain active and will subsidise a membership of the sport of your choice.
  • Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

 

Think a career at Tipico’s right for you? Apply now and join our winning team! 

If you have any questions or comments about this role, our TA team is happy to help you! 

Feel free to reach out to us on our social media channels.

We look forward to your application!

 


01

TRUST

01 01

TRUST

The greatest sporting teams reach victory through accountability and trust, and here at Tipico, we’re no different. Trust guides every move we make: how we act, operate, and treat our customers and colleagues. We rely on ethical transparency and integrity, so it’s our expectation for our people, products, and services. We trust you, too, giving you space to collaborate and create at pace, with impact. Your loyalty earns you freedom, so you can Maximise Spannung in every moment of your working life.

02

PROGRESS

02 02

PROGRESS

Passion drives progress at Tipico. We challenge, reinvent, and push ourselves to define new levels of excellence. Our progress, in turn, drives your progress and development, as you build your knowledge of our industry, products, and technology. It’s not a guaranteed ticket to the top, but we’ll help you explore opportunities and grow with us. If you want it, seek it, and progress will happen. Show us your spirit to learn and get stronger every day!

03

PASSION

03 03

PASSION

We are bound together as One Tipico by our passion. We have unstoppable hunger to win, driven to create moments of Spannung in our day-to-day lives. Whatever our personal interests - sport, science, fitness, gaming - we identify with each other through a shared spirit to seek victory in our actions. This is part of Tipico’s DNA - and we thrive by channeling our passion into our profession.