Head of Payments (m/f/x)
Team: Customer Operations
Posted: 9/29/2026
Details
We are Tipico, Germany's leading sports betting provider and one of the most dynamic tech companies in the industry, part of Banijay Gaming - a European champion in sports betting and online gaming. We approach every challenge like a Championship match, with a mission to excite the arena and elevate the betting experience for every customer. Our culture is energetic and ambitious - we play as a team to win high, leave an impact, and commit to excellence. Fueled by our passion for the perfect product, we use the newest tech stack to get better every single day.
At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face - because we're looking for a Head of Payments (m/f/x) to join the team!
As our Head of Payments (m/f/x) , you will own one of the most critical customer-facing areas of our business, shaping the strategy that powers seamless, secure, and efficient payment experiences across regulated markets. You will take the lead in defining our PSP roadmap, managing key provider partnerships, and driving commercial and operational excellence from strategy to execution. Working closely with senior stakeholders across the business, you will influence decisions that directly impact customer satisfaction, transaction performance, and business growth. This is an opportunity to combine leadership, innovation, and commercial expertise while building and developing a high-performing team. If you thrive on ownership, strategic thinking, and delivering measurable impact, this is your chance to play a key role in our continued success.
Your playing field
- You will define and execute a forward-looking payments strategy that strengthens customer experience and supports business growth.
- We will rely on you to build and optimise a diverse PSP portfolio that delivers performance, scalability, and competitive advantage.
- You will lead commercial negotiations with payment providers and secure partnerships that create long-term value.
- We will count on you to own the payments budget, monitor performance, and identify opportunities to maximise efficiency and return on investment.
- You will collaborate with cross-functional teams to improve success rates, reduce friction, and enhance the customer cashier journey.
- We will look to you to identify emerging payment trends and bring innovative solutions into our regulated markets.
- You will establish clear payment processes, meaningful performance metrics, and actionable insights that drive continuous improvement.
- We will expect you to provide strategic recommendations to senior leadership, turning complex data into business decisions.
- You will inspire, develop, and empower a team of payments professionals to consistently raise their game and deliver outstanding results.
Which skills you should bring to the pitch
- Payments Expertise. Extensive experience leading payments operations with a deep understanding of payment processes, PSPs, and regulated environments.
- Gaming Experience. Proven experience within the gaming industry or Fintech and strong knowledge of regulated industries.
- Leadership Experience. Demonstrated success leading and developing high-performing teams at Head of level.
- Commercial Acumen. Strong track record in stakeholder management, supplier negotiations, and managing strategic partnerships.
- Analytical Skills. Ability to solve complex business challenges using data-driven insights and sound decision-making.
- Market Knowledge. Strong understanding of e-payments, financial risk mitigation, and payment ecosystems, particularly in Germany and Austria.
- Project Management. Ability to lead complex initiatives from strategy through implementation and optimisation.
- Communication Skills. Excellent written, verbal, presentation, and influencing skills across all organisational levels.
- Education. Bachelor's degree, post-secondary qualification, or an equivalent professional qualification.
- English Fluency. Fluent written and spoken English with the ability to communicate effectively in an international environment.
This is how we score with you:
- Established International Group. We have a solid foundation on which to grow
- Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
- Relocation Support. To make your move to Malta as smooth as possible
- Competitive Package. We care for our employees, offering an indefinite contract, competitive salary, insurances (private health, dental, private accident, sickness and life) and free parking.
- On-site childcare. We’ve got a game plan to support you and your 3+ year old kids.
- Sports Incentive. We want you to remain active and will subsidise a gym membership of your choice.
- Modern offices. Our very own Tipico tower provides an open plan space with the latest technology.
- Events. Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
- Supportive Environment . We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
Think a career at Tipico is right for you? Apply now and join our winning team.
If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels
We look forward to your application!