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Product Manager - Customer Account (m/f/x)

St. Julian's, Malta


We are Tipico, the leading sports betting provider in Germany. We are not only one of the coolest sports brands, but also one of the most exciting iGaming companies. Everyone knows us, and we release and promote games from the most popular providers in the world of iGaming. We ensure that our players always enjoy a safe and responsible environment full of action every day!

We are fueled by our passion for the perfect product, using the newest technologies and partnering with the best to make advances every single day. Our culture is bursting with energy and ambition where we generate intense moments of  Spannung , thriving through our values of  Trust, Progress , and  Passion . We push the limits of what’s possible because we believe that when adrenaline meets progress,  extraordinary  things happen.

Are you ready to turn up the power and bring the thrill of  Spannung  into your working life? Then show us your game face – because we’re looking for a  Product Manager - Customer Account (m/f/x)  to join our team!

As a Product Manager working within the  Customer Account tribe , you will be responsible to liaise with stakeholders, Tipico users, the business, developers and other ProTech tribe to work on and shape part of the future of Tipico’s Customer Account platform.

Your playing field:

  • You will lead product and feature initiatives through the entire development lifecycle and release them to deliver value to our customers
  • Act as Product Manager for development teams by defining Epics, User Stories and guide the efforts in an Agile working environment
  • Within a cross-functional team, you will be responsible for the product development of our own payment services
  • Work closely with stakeholders, architects and tech leads to ensure their requirements are captured efficiently and prioritized correctly alongside other product requirements
  • Collaborate closely with other Product Managers to create delivery plans and making sure features are delivered as per agreed commitments
  • Define Non-functional requirements and ensure measures are in place to support management of product and feature performance
  • Responsible for performing UAT and sign-off ensuring requirements and overall quality is met
  • Work closely with UXD Team for defining customer experience specifications for new features

Who we are looking for:

  • University Degree . You have a bachelor’s degree in a business area
  • Expertise.  You have solid product management experience in software development with technical products
  • Teamwork.  You are experienced when working with cross-functional teams and bringing knowledge of banking and payments and financial processes to the table
  • Collaboration.  You have technical discussions with stakeholders
  • Passion.  You are interested in the business of sports betting
  • Product delivery.  You have experience and passion for delivering great products to the customers
  • Strong customer focus.  You have the ability to empathize with customer motivations and desires
  • Agile environment.  You have experience working in an agile environment and have a strong understanding of product/software delivery lifecycle
  • Project management skills.  You have basic project management skills including product-based planning techniques, business case creation & maintenance and issues

This is how we score with you: 

  • Established International Group.  We have a solid foundation on which to grow.
  • Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
  • Competitive Package.  We care for our employees, offering an indefinite contract, competitive salary, Private health and dental insurance and free parking.
  • On-site childcare.  Worried about where to leave your 3+ year old kids? We’ve got a game plan.
  • Sports Incentive.  We want you to remain active and will subsidise a membership of the sport of your choice.
  • Modern offices.  Our very own Tipico tower provides an open plan space with the latest technology.
  • Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
  • Supportive Environment.  We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico is right for you? Apply now and join our winning team.

If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!


Unsere DYNAMISCHE Kultur

Das Leben bei Tipico ist mitreißend. Gemeinsam stehen wir für Vertrauen, Fortschritt und Leidenschaft: We Maximise Spannung! Wir sind bodenständig und echt, mit einer ordentlichen Portion Sportsgeist wollen wir uns stets weiterentwickeln, Großes erreichen und Erfolge gemeinsam feiern. Bei Tipico ist jeder Tag anders. Und genau so mögen wir das!


MIT DEM KLEINEN Unterschied zum sieg

Mit Vielfalt zur Tabellenspitze: Bei Tipico legen wir Wert auf eine offene, neugierige und inklusive Kultur. Wir schätzen Sichtweisen aus sämtlichen verschiedenen Lebensweisen. Mit mehr als 40 Nationalitäten in unserem globalen Team freuen wir uns über zahlreiche einzigartige, echte Persönlichkeiten. Diese Vielfalt macht uns gemeinsam stark.